Privacy Policy
Effective Date: 1st January, 2026
At Australian Book Writers (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request information, or engage our services.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Mailing address (if required)
Project Information
- Manuscripts, drafts, outlines, and supporting materials
- Publishing preferences
- Book marketing information
- Content submitted for editing, formatting, ghostwriting, publishing, or audiobook production
Website Usage Information
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of website visits
- Referral sources
- Cookie and analytics data
How We Collect Information
We collect information when you:
- Submit a contact form
- Request a quote
- Book a consultation
- Purchase or inquire about our services
- Communicate with us by email, phone, or online forms
- Browse our website
Information may also be collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Provide requested services
- Communicate regarding projects and inquiries
- Process payments and invoices
- Deliver publishing, editing, formatting, marketing, ghostwriting, audiobook, and related services
- Improve our website and user experience
- Respond to customer support requests
- Send service updates and important notifications
- Comply with legal and regulatory obligations
Confidentiality of Manuscripts and Intellectual Property
We understand that your manuscript and creative work are valuable intellectual property.
All manuscripts, drafts, concepts, notes, and related materials submitted to Australian Book Writers are treated as confidential. We will not publish, reproduce, distribute, share, or disclose your work without your permission except as necessary to provide the services you have requested.
Ownership of your manuscript and intellectual property remains with you unless otherwise agreed in writing.
Sharing of Information
We do not sell, rent, or trade personal information.
We may share information with:
- Editors, proofreaders, designers, formatters, marketers, narrators, or other contractors working on your project
- Payment processing providers
- Technology and hosting providers
- Legal authorities when required by law
All third parties engaged by us are expected to maintain confidentiality and use information only for authorized purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure servers and hosting platforms
- Restricted access to project files
- Password-protected systems
- Secure communication channels
While we strive to protect your information, no method of electronic transmission or storage can guarantee absolute security.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
- Remember user preferences
You may disable cookies through your browser settings; however, some website features may not function properly.
Marketing Communications
If you submit an inquiry or request information, we may send occasional communications regarding our services.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Complete contractual obligations
- Maintain business records
- Resolve disputes
- Comply with legal requirements
When information is no longer required, it is securely deleted or anonymized.
Access and Correction
You may request access to or correction of your personal information by contacting us.
We will take reasonable steps to ensure that personal information is accurate, complete, and up to date.
Third-Party Links
Our website may contain links to third-party websites or publishing platforms. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated effective date.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Australian Book Writers
Website: Australian Book Writers
Email: info@australianbookwriters.com
